Repair cost
How much does gearbox repair cost?Costs depend on the gearbox type and fault. You can view our general price guide on the Pricing page.
If you’re not sure which gearbox you have, submit your registration number via our Estimate Request form and we’ll confirm the correct pricing category.
Price estimate
How can I get a price estimate, if I don't know my gearbox type?No problem, most customers don’t know their gearbox type, and it can affect pricing.
You can view our general pricing guide online. For an accurate estimate, use our Estimate Request form and enter your vehicle registration number.
We will identify your gearbox type and reply with the correct pricing category and next steps, without the need for a phone call.
Price changes
Can the price increase after I book?We always aim to be transparent. If we give you a worst-case estimate, that worst-case price stays the same. We will explain what it covers and what could change. No repair work begins until diagnostics are complete and the quote is approved.
Price composition
What’s included in the price?Your quote will clearly show what is included (parts + labour + testing), and we’ll also explain what is not included, so there are no surprises.
Booking & Eligibility
Booking Availability
When can I book in?The quickest way to book is online. Our booking calendar shows real-time availability, so you can choose the next available diagnostic slot instantly.
Repair Timelines
How long will the repair take?It depends on the fault and parts required. For many standard repairs, we set an expectation of around 3–5 working days, but we can only confirm the timeline after diagnostics.
Vehicle Eligibility
Do you work on remapped or modified cars?We only work on vehicles running stock (factory) software.
Some engine/gearbox remaps increase torque and power, which can put additional strain on the clutch and gearbox components. This increases the risk of repeat faults.
- Heavy modifications (often called “Stage 2”) are not accepted, as they can quickly damage the clutch and gearbox again.
- Light modifications (often called “Stage 1”) may be considered case-by-case.
If your vehicle has been tuned or modified and you’re unsure, please tell us when booking and we’ll confirm whether we can accept the vehicle.
Pricing Inclusions
What’s included in the price?Your quote will clearly show what is included (parts + labour + testing), and we’ll also explain what is not included, so there are no surprises.
Process & Diagnostics
Repair Journey
How does the process work (step-by-step)?Here’s how Milta repairs typically work:
- Book diagnostics
- Drop off your vehicle
- Diagnostics completed (fault confirmed)
- Quote + options confirmed (before any work begins)
- Repair / reconditioning
- Testing (vehicle is only complete after testing)
- Vehicle ready for collection
Diagnostics Approach
Why do I need diagnostics before you can confirm the repair?Because gearbox symptoms can have multiple causes. Diagnostics is mandatory, and it allows us to confirm the exact fault, explain the options, and provide an accurate quote before work begins. Diagnostics are chargeable and non-refundable.
Component Recommendations
Should I replace the flywheel during gearbox reconditioning?We strongly recommend replacing the flywheel during gearbox reconditioning. It’s accessible once the gearbox is removed, and replacing it later can add significant labour cost.
When we carry out gearbox reconditioning, the gearbox is already removed, which means the flywheel is easily accessible. However, flywheel condition can be difficult to confirm, it may sound fine at the time but still fail shortly after.
Replacing the flywheel during gearbox work is a preventative option that can save significant cost later, because if the flywheel fails after the gearbox is refitted, it requires the gearbox to be removed again (additional labour and costs).
If you choose not to replace it, that’s completely up to you, but we will always advise you of the option while the gearbox is already out.
Diagnostics Time
How long does diagnostics take, and how much does it cost?Diagnostics take around 45 minutes to 1 hour and cost £80 + VAT.
Warranty
Warranty Protection
Do you provide a warranty?Yes. Warranty depends on the type of gearbox and the work completed. We confirm warranty details in writing with your job paperwork.
Coverage Periods
How long is the warranty?Warranty length depends on the service carried out and is confirmed in your paperwork.
Typical examples include:
- Full gearbox reconditioning: 6 months / 10,000 miles (whichever comes first)
- Some components (e.g. electronics / TCU work): warranty may differ depending on the service and gearbox type
- Oil service* alone: no warranty
Your quote and job paperwork will confirm exactly what warranty applies to your repair.
*On higher mileage gearboxes, old or contaminated oil can contain deposits and metallic particles. Changing the oil can disturb these deposits and, in some cases, may lead to new symptoms such as shifting issues or pressure-related faults. For this reason, DSG oil service may require a liability waiver before we proceed.
Aftercare Process
Do I need a check-up after the repair?It depends on the type of repair completed.
If your vehicle has undergone a full gearbox reconditioning service covered by our warranty, a mandatory post-repair inspection must be completed between 1,500–2,000 miles after collection.
This inspection allows us to verify that the gearbox is operating correctly, check for any fault codes, and identify any minor issues, such as oil leaks, before they can develop into more serious problems. As part of our quality control process, this helps ensure the long-term reliability of the repair and maintain warranty coverage.
For customers travelling long distances, we can accept an inspection carried out by a VAT-registered main dealer local to you. In this case, we require:
- A VAT-registered invoice confirming the inspection.
- A diagnostic report showing the vehicle mileage at the time of the check.
- Photographic evidence of any issues identified, such as oil leaks.
Failure to complete either the Milta inspection or an approved alternative inspection within the 1,500–2,000 mile period may invalidate the warranty.
For mechatronic-only repairs, sensor repairs, or other non-reconditioning work, a post-repair inspection is not usually required.
Performance Support
What if another issue appears after the repair?If the issue is related to warranty-covered work, it will be assessed under warranty terms. If the issue is unrelated to the repair carried out, it may require a new diagnostic and quote.
Parts (Original vs Equivalent)
Original Parts Policy
Do you always use original parts?We use the best parts for the job based on your gearbox type and fault.
In some cases we use original parts, and in other cases we use high-quality equivalent parts that match the original specification.
We only use parts that meet the correct quality standard for warranty-backed repairs.
Equivalent Components
When do you use equivalent parts?We use the best parts for the job based on your gearbox type and fault, and we select parts based on suitability, reliability, and availability.
Depending on the repair, we may use:
- Genuine / original parts, where appropriate
- OEM-quality equivalent parts (aftermarket), which match the original specification and performance
- Refurbished parts, in cases where brand-new parts are not available anywhere
All parts used in warranty-backed repairs are inspected and must meet our quality standards. Refurbished parts used as part of a gearbox repair are still covered under warranty, where warranty applies. Your quote and job paperwork will confirm what parts were used.
Parts Transparency
Will I know what parts were used?Yes. Customers are informed of the recommended repair solution before work commences and receive a full debrief on the repairs completed. Invoices reflect the service performed, while specific component details are discussed throughout the repair process.
gearbox
gearbox faults
What’s the most common issue with my gearbox?It depends on your gearbox type. Many gearbox symptoms can be caused by things like sensors, clutch-related issues, or the gearbox control unit, not always full gearbox failure.
The fastest way to confirm the real cause is diagnostics.
Odd/Even Gears
Why is my car losing odd or even gears?This is a common DSG symptom. In many cases, losing odd or even gears can be linked to an electrical fault affecting gearbox control.
Diagnostics is required to confirm whether it’s a sensor/mechatronic-related issue or a mechanical gearbox fault. 
Emergency Mode
My car says “gearbox emergency mode” (limp mode), what does it mean?“Gearbox emergency mode” means the vehicle has detected a transmission fault and has limited performance to protect the gearbox.
This can happen for different reasons, and it does not automatically mean your gearbox needs replacing. Diagnostics will confirm the correct repair route. 
Reverse Gear Failure
I have no reverse gear, is this a common DSG issue?Yes. “No reverse” can occur alongside gearbox emergency mode and is a common symptom on certain DSG gearbox families.
The cause can vary (including sensor/mechatronic related faults), so diagnostics is essential before recommending repairs. 
sensor diagnostic
Could it just be sensors, or is it a bigger gearbox fault?We understand this question, it’s extremely common.
Some gearbox symptoms can be caused by sensors or mechatronic-related faults. However, similar symptoms can also be caused by mechanical gearbox issues.
That’s why we always diagnose the vehicle first before confirming the correct repair. 
Diagnostic
Why can’t you tell me what’s wrong without diagnostics?Because DSG gearbox faults can look very similar from the outside.
Error codes can point in the right direction, but diagnosing correctly often requires deeper checks. For example, some sensor errors can be caused by the clutch opening/closing unexpectedly, which can also happen when the clutch itself is failing. 
Diagnostics prevents wasted repairs and incorrect cost estimates.
Dsg gearbox
Do all DSG gearboxes work the same way?No. Different DSG gearboxes have different internal designs and common faults.
Some gearbox variants are closely related and may share key components like the mechatronic controller, but can still behave differently in real faults. That’s why gearbox identification (via registration/VIN) is always the starting point. 
clutch repair
Why can’t I just do a clutch repair (clutch-only service)?We completely understand this question, clutch-only repairs are usually much cheaper.
Whether a clutch-only repair is possible depends on your DSG gearbox type:
Different DSG gearboxes use different clutch systems (wet or dry), and that affects what repairs are possible and how much the job costs.
- Dry clutch DSG (e.g. DQ200) can often be repaired with a clutch replacement as a standalone service.
- Wet clutch DSG gearboxes have the clutch system running in shared transmission oil. If clutch wear is present, metallic debris can circulate through the gearbox and may damage the mechatronic and other internal components.
For this reason, we don’t offer “single clutch repairs” on wet clutch DSG gearboxes. Where clutch-related faults are confirmed on wet clutch DSG gearboxes, full transmission reconditioning is the only technically appropriate solution.
If you don’t know your gearbox type, we can identify it using your vehicle registration number or VIN.
gearbox problems
Can gearbox problems get worse if I keep driving?In some cases, yes.
If your gearbox is in limp mode, losing gears, or showing warning messages, continuing to drive may cause additional damage. If possible, it’s best to stop driving and contact us for advice or book diagnostics.
That said, some gearbox faults are intermittent. In these cases, if diagnostics show no active faults, we may advise you to continue driving and monitor the symptoms until the issue becomes easier to diagnose. This should only be done if advised by our team.
confirmation of repair
What does Milta do to confirm the repair is successful?After repair work, testing is carried out to confirm the issue is resolved and the gearbox performs correctly under real driving conditions.
Testing typically includes:
- a diagnostic re-scan to confirm faults have cleared
- a final assessment to ensure no new issues are present
- at least one test drive, and usually 1–3 test drives depending on the vehicle and repair type
A vehicle is only considered complete once testing has finished.
Communication & progress updates
progress updates
When will I receive updates about my vehicle?We aim to keep you informed at key stages of the process. You can expect updates at the following points:
- Booking confirmation (once your appointment is confirmed)
- Vehicle received (confirmation when your vehicle arrives on-site)
- Diagnostics completed + quote issued (once the fault is confirmed and repair options are ready)
- Midpoint update (especially for repairs expected to take 3–5 working days)
Completion update (once testing is completed and the vehicle is ready for collection)
In progress
What does “in progress” mean?“In progress” means your vehicle is currently in the repair process, which may include diagnostics, parts preparation, repair work, or internal checks before testing.
updates frequency
Can I request more frequent updates?Yes. Some customers prefer to wait for completion, while others prefer more frequent updates. If you’d like additional progress updates, let us know when booking.
Transport & courtesy cars
courtesy transportation
Do you offer vehicle transportation / collection or courtesy cars?Not at the moment. We’re planning to introduce this service in the future.
For now, please make sure you have transport arranged when booking your diagnostic or repair. We recommend planning ahead, as some gearbox repairs can take several working days.
Progress & Testing
repair tested
Will my vehicle be tested after the repair?Yes. Testing is a standard part of our repair process. A vehicle is only considered complete once testing has been carried out and the result is confirmed.
testing
What does “testing” involve?Depending on the job, testing may include a diagnostic re-scan and one or more road tests (for example local, extended, or stop-start conditions).
testing importance
Why is testing important?Because gearbox faults are not always confirmed by inspection alone. Testing helps ensure the gearbox performs correctly under real driving conditions before the vehicle is returned.
test on the road
My car has a tracker, will it be moved or driven?Yes. Your vehicle may need to be moved or test-driven as part of diagnostics and post-repair testing. This is essential to confirm the issue is resolved and the gearbox performs correctly under real driving conditions.
We will never interfere with your tracker. If your tracker shows vehicle movement, this will be part of the diagnostic or testing process.
All work is carried out in line with our process, and vehicles are fully insured while in our care. For safety and quality control, we also use dashcams during testing.
In some cases, testing may take place outside standard office hours. This helps us complete repairs efficiently and confirm real-world driving conditions (such as stop-start traffic and normal road use) before the vehicle is returned.
Business Services
business services
Do you work with businesses and taxi fleets?Yes. We can support business customers such as taxi fleets and private hire operators, where reliability and turnaround time are essential.
discount
Do you offer discounts for repeat business customers?We are open to establish both parties benefiting and partnership with things like discounts for loyal, high-volume business customers (for example fleet operators).
Insurance Claims & Vehicle Storage
insurance claims
Do you support insurance claims?Yes. If your repair is covered by an insurance policy, we can provide documentation such as a repair statement, quote/invoice, and supporting details required for your insurer.
Please note: the claim process depends on your insurer and policy.
insurance coverage
How does payment work if my repair is covered by insurance?There are two ways to proceed, and you’ll need to choose your preferred option before we start the repair. Once selected, the payment route cannot be changed later.
Option A, customer pays first (fastest):
You pay Milta directly once the repair is completed, and then claim reimbursement from your insurance provider. This allows you to collect the vehicle immediately once full payment is received.
Option B, insurer pays Milta (can take longer):
Your insurer pays Milta directly, but insurance claims can take significantly longer to process. This may delay vehicle collection until payment is received. If delays go beyond the extended storage period, storage charges may apply (see Terms & Conditions).
Vehicle Collection
How long can you keep my car once it’s ready?Once your vehicle is complete, you will be notified and asked to collect it within 5 working days.
If collection is delayed, storage charges may apply after this period (see Terms & Conditions).
Insurance Process
What if my insurance delays collection or approval?In some cases (including insurance-related delays), Milta may allow an extended collection period. Insurance cases can be extended up to 28 days, depending on circumstances and confirmation.
Storage Fees
Are there storage fees?Yes. If a completed vehicle is not collected within the agreed timeframe, daily storage charges may apply (see Terms & Conditions). We will communicate this clearly when notifying you that the vehicle is ready.